The purpose of this research is to know the sub criterion of supplier quality, customer satisfaction, and analyze the variable of supplier quality which is most dominant to customer satisfaction.
The existing problem is what sub criteria can be used to measure supplier quality, customer satisfaction, and how the relationship between supplier quality and customer satisfaction. So almost every material and material suppliers now realize the importance of customer meaning for the company and strive to provide satisfaction to customers. Customer satisfaction can be achieved if a construction product or service meets customer expectations. Customer satisfaction is a customer perception that expectations have been fulfilled by material and material suppliers.
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